We have been focusing on our customers and the services, which is a major reason for us to get deep trust from customers. Before sales, we make complete preparations and take full responsibility for customers to help them get full understanding about our high-performance products and competitive pricing. In addition, our prompt and excellent after-sales services offer further guarantee to customer’s usage. To ensure the best customer services, we have established a complete customer service system.
01Present products’ performance, features and parameters in details to our customers and help them get complete understanding.
02Provide optimum technical solution to our customers.
03Provide training to users before sales. We offer demonstration or manuals for easy devices-users and complete training for complicated devices-users.
·Professional training for performance, operation, maintenance and repairs to users.
·Regular return visit to users, to know the system status and new demands.
·Complete records and repair ways to users for a detailed understanding problems.
·Free repair within guarantee period and charge for cost after guarantee period.
·Free upgrades of software to users.
·Free replacement within 1 years and maintenance within 5 years
24 hours + 7 days after-sale service and technical supports.
Tel: 86-10-62918275 13911071329